2018 Cabin Crew Training Conference Proceedings

2018 Cabin Crew Training Conference Proceedings

Diamond Sponsor

Moderators: Jeanne LaVoy & Captain Alan LaVoy

Instructions: To download a presentation, please use the [PPTX] or [PDF] link provided and follow the on-screen instructions. Some files are large so if your browser does not open them successfully, try clicking with the right mouse key and choose the “Save link as…” or “Save target as…” option to save the file direct to your desktop or network.

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To download the speaker biographies and abstracts, please click on either the speaker name or presentation title.

If you experience any problems with downloading the files, please email [email protected]


Day 1 – Tuesday 17th April 2018

Session 1: Opening Remarks & Keynote Addresses (all conference tracks)
1) John S. Duncan, Director, Flight Standards Service, Federal Aviation Administration (FAA)
2) Honorable Earl F. Weener, Board Member, National Transportation Safety Board (NTSB)  [PDF]

Session 2 – Kick Off to the Cabin
1) Peggy Hurlbert, Cabin Safety Inspector, FAA
Situational Awareness – A Key to Being Safe  [PDF]
2) Sheila Dail, Flight Attendant, American Airlines
What a Difference a Day Makes … Miracle on the Hudson  [PDF]
3) Lori Brown, Associate Professor, College of Aviation, Western Michigan University
HoloLens: The Next Generation of Training with Mixed Reality  [PDF]

Session 3 – Latest and Greatest in Cabin Training
1) Kristianna Fallows, Supervisor Learning Design, JetBlue University
A New Vision for Learning: From AQP to xAPI  [PDF]
2) Jon Murden, Manager, Strategy and Business Operations, Flight Service Standards and Training, American Airlines
The New Initial – Technology to Enhance New Hire Training  [PDF]
3) David Jones, President, Quantified Design Solutions
Cabin Crew Virtual Reality Training Guidelines Based on Cross-Industry Lessons Learned: Guidance and Use Case Results  [PDF]

Session 4 – Lessons from Regionals and Beyond
1) Michaela Klasner, Director Inflight Service, GoJet Airlines
Training to Proficiency, Common Sense, the ‘Why’ and a ‘Back to Basics’ Approach  [PDF]
2) Paul Caldwell, Manager InFlight Training Development (AQP), SkyWest Airlines
Data-Driven Training – Getting the Most “Bang For Your Buck”
3) Helen Zienkievicz, CEO, Cabin Safety Consultants & Erick Cauldwell, Risk Control Consultant, Aon Risk Solutions
Global Aging … Impact on Our Work Environment & Industry  [PPTX]


Day 2 – Wednesday 18th April 2018

Session 5 – Human Trafficking – How Are We Helping?
1) Debora Sutor, International Vice President, Association of Flight Attendants – CWA
Hidden in Plane Sight  [PDF]
2) Martin Maurino, Safety, Efficiency and Operations Officer, Air Navigation Bureau, International Civil Aviation Organization
Combating Human Trafficking in Aviation: What Can Cabin Crew Do About It?  [PDF]
3) Mikaela Dontu, Director of Inflight, Janice Nguon, Team Lead Cabin Safety Trainer & Ali Habib Merahba, Inflight Supervisor, Sky Regional Airlines
Enhancing Situational Awareness: Tools to Fight the “New Slavery”  [PDF]

Session 6A – Safety, Regulations, Recommendations
1) Martin Maurino, Safety, Efficiency and Operations Officer, Air Navigation Bureau, International Civil Aviation Organization
New Brace Positions for Cabin Crew and Passengers: Optimizing Survival in an Accident  [PDF]
2) Eric Lipp, Executive Director/Founder & Craig KennedyConsultant & Course Trainer, Open Doors Organization
Integrating World Aviation Regulations Pertaining to Travelers with Disabilities  [PDF]

Session 6B – Workshop

• Dick Richardson, President, Experience to Lead
Leading Out of Disruption … Insights from Miracle on the Hudson Survivor  [PDF]

Session 6C – Workshop

• Dan Duren, Learning Consultant, Southwest Airlines University & Steve Throneberry, National Director of Sales, Digital Solutions, Marketron, Inc.
Building the Partnership – What Airline Training Can Learn from Sales Training  [PDF]


Day 3 – Thursday 19th April 2018

Session 7 – Simulation Technology Update (all conference tracks)
1) Jason Thompson, Business Development Manager, L3 Commercial Training Solutions
Advancing FTD Technologies and the Opportunity to the Pilot Training Journey  [PDF]
2) Fernando Petruzziello, Co-Founder, Imagine 4D
Virtual Reality; Does It Work? Introducing True Immersion
3) Dennis Hartley, Principle Systems Engineer, Rockwell Collins Simulation & Training Solutions
Potential Uses of Virtual and Augmented Reality Devices in Commercial Training Applications  [PDF]

Session 8 – Advanced Training Environments and New Media (all conference tracks)
1) Lori Brown, Associate Professor, College of Aviation, Western Michigan University
HoloLens: The Next Generation of Training with Mixed Reality  [PDF]
2) Søren Seindal Agner, Owner, Aeroteam
Learning Games for Training & Assessment of NOTECHS in the Classroom Environment  [PDF]
3) Kristianna Fallows, Supervisor Learning Design, JetBlue University
A New Vision for Learning: From AQP to xAPI  [PDF]

Olivia

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