Personalized Learning – The Way Ahead

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Jerry van den Berg, CEO, Be Secure International

Jerry van den Berg is CEO of Be Secure International and former speaker at WATS, IATA and other training conferences. He is responsible for IATA’s Unruly Passenger and Management Response training program, and has trained thousands of aviation professionals worldwide. His company is an EASA Approved Training Organization and IATA preferred supplier, which enables them to train cabin crew and other airline and airport staff worldwide. Jerry studied human performances and is an expert on
didactical skills and learning methodologies. He is the founder of the Interactive Video Learning Program and advises companies and authorities worldwide how to develop, deliver and evaluate effective training programs.

Personalizing Training to Improve Performance and Reduce Costs

Every human learns in a different way. Unfortunately, the aviation industry still invites participants to join the same class, same content and same learning methods over and over again. Initial courses worldwide are costly and the outcome is not always as effective as we want it to be. Personalized learning refers to instruction in which the pace of learning and the instructional approach are optimized for the needs of each learner. Learning objectives, instructional approaches, and instructional content (and its sequencing) may all vary based on learner needs. In addition, learning activities are meaningful and relevant to learners, driven by their interests, and often self-initiated. It will contribute to a more effective training outcome and better performance of the participants. Besides all these didactical benefits, it will also reduce costs and time for the operators.