Aviation Professionals: How ICAO is Promoting the Profession of Cabin Crew

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Martin Maurino, Technical Officer, Global Aviation Safety, International Civil Aviation Organization

Marty Maurino began his career in aviation as cabin crew at Air Canada.

In 2006, he was appointed Manager, Safety Analysis at the International Air Transport Association (IATA). As head of Cabin Safety at IATA, he managed the Cabin Safety Working Group, comprised of Cabin Safety and Training Managers from over 60 major airlines worldwide.

He went on to join Transport Canada Civil Aviation, as Civil Aviation Program Manager, working on the implementation of safety management systems.

In 2010, Marty joined the International Civil Aviation Organization (ICAO). He is responsible for all of ICAO’s Cabin Safety activities, and acts as Secretary to the ICAO Cabin Safety Group, composed of representatives from States, airlines, aircraft manufacturers and international organizations.

He holds a Masters degree in Industrial Engineering, specialising in Human Factors and Ergonomics, from the University of Montreal.

Aviation Professionals: How ICAO is Promoting the Profession of Cabin Crew

Cabin crew members play a key role with regard to passenger and operational safety. However, cabin safety aspects, including the role of cabin crew, are often overlooked. Since 2012, ICAO expanded its work in the area of cabin safety. This was the first time that the Organization introduced a dedicated Cabin Safety Program. Through this program and a dedicated expert group of cabin safety specialists, ICAO has been promoting the role of cabin crew and their importance by addressing several aspects such as regulations, operator procedures, training, and safety and emergency equipment required on board aircraft. The presentation will provide an overview of the latest challenges for cabin crew and guidance developed by ICAO to address them.