Assessing Competencies Through Scenario-Based Training: ICAO’s Approach

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Martin Maurino, Technical Officer, Global Aviation Safety, International Civil Aviation Organization

Marty Maurino began his career in aviation as cabin crew at Air Canada.

In 2006, he was appointed Manager, Safety Analysis at the International Air Transport Association (IATA). As head of Cabin Safety at IATA, he managed the Cabin Safety Working Group, comprised of Cabin Safety and Training Managers from over 60 major airlines worldwide.

He went on to join Transport Canada Civil Aviation, as Civil Aviation Program Manager, working on the implementation of safety management systems.

In 2010, Marty joined the International Civil Aviation Organization (ICAO). He is responsible for all of ICAO’s Cabin Safety activities, and acts as Secretary to the ICAO Cabin Safety Group, composed of representatives from States, airlines, aircraft manufacturers and international organizations.

He holds a Masters degree in Industrial Engineering, specialising in Human Factors and Ergonomics, from the University of Montreal.

Workshop: Assessing Competencies Through Scenario-based Training

Human error does not happen in isolation; scenario-based training allows airlines to simulate realistic conditions where errors may occur. Scenario-based training aims to recreate, to the extent possible, those conditions and situations that crew members could encounter on the line. It allows the airline to integrate competency development and assessment into the exercise, providing realistic training that builds crew members’ confidence and better prepares them for the challenges they will face on the line. This workshop will provide participants with the latest developments in ICAO’s approach to competency-based training and assessment and include a practical exercise in scenario-based training and the development of tools to assess cabin crew competencies.