Cabin Safety Inspector, Federal Aviation Administration
Since joining the FAA in 2012 after 45 years working as a Flight Attendant and later as an In Flight Manager, Peggy has been afforded many opportunities to give back and to support Cabin Safety Initiatives. Starting with TWA in 1967 when jets were arriving on the passenger service scene and flying on both Domestic and International Operations have provided her many experiences to share with others. Anyone who knows Peggy will tell you: “she always has a story”. Sharing those experiences has proven beneficial when in the training venue.
Today she finds training and mentoring are a critical part of the interface with the various carriers and when working with the trainers to perfect their curriculums and then later to share in their successes as they are able to pin wings on those they trained is one of the best parts of her job.
Situational Awareness – A Key to Being Safe
The challenges for training in this constantly evolving industry are varied and require increasing enhancements as the cabin crews continue to absorb more tasks and responsibilities on every flight. In addition to the foundation training for regulations and tested operating procedures, we need to teach focus and situational awareness techniques to help in providing a higher level of confidence for the Flight Attendants who frequently on their own face diverse issues within the Cabin Safety environment.