Helen Zienkievicz & Erick Cauldwell

Helen Zienkievicz, Chief Executive, Cabin Safety Consultants & Health Leaders Promoting Safety

As former Manager of United Airlines’ Inflight Health, Safety and Security Department, Helen collaborated with a diverse group of airline employees, departments, union representatives and regulatory agencies to enhance the health, safety, security and training programs as a means to improve the cabin work environment and regulatory compliance. 

Highlights of her career include: serving as Chairperson to the first major US carrier Aviation Safety Action Program for cabin crew, co-developing a cross-divisional Passenger Incident Review Committee to review events involving passenger misconduct directed at ground, cabin or flight crew members, and working with the US Department of Defense in the development of procedures and training for civilian crew members participating in aeromedical flights.

With almost 40 years experience in airline safety and training she has trained both pilots and cabin crew in emergency procedures, crew resource management, and the Air Carrier Access Act. She has been an airline cabin safety investigator, cabin crew and ground personnel supervisor and station manager and continues to provide expert advice and opinion in those areas. 

In addition to her diverse airline experience, Helen worked for more than ten years as a certified nurse practitioner, performing pre-employment physicals and treating flight, cabin and ground crew personnel who sustained work-related injuries or illnesses. As a current cardiac and hospice nurse practitioner specialist she evaluate patients in hospitals, nursing homes and private home settings. She is a certified Federal Motor Carrier Safety Association Medical Examiner and a member of the Aerospace Medical Association.


Erick Cauldwell, Risk Control Consultant, Aon Risk Solutions/Global Risk Consulting

Erick’s expertise has spread across large segments of multidisciplinary fields in commercial aviation, manufacturing and Risk Control, that includes safety management systems, property and casualty loss prevention, regulatory management, workers’ compensation and return-to-work.

Erick is a returning WATS presenter and enjoys over 18 years of experience in safety and risk management that began with the US military, followed by positions with two major US airlines as a Senior Staff Representative of Health, Safety & Security, Emergency Procedures Instructor, Onboard Performance Supervisor, a commercial and corporate flight attendant and airport customer service representative. In addition, he has served as the Corporate Safety Specialist with a large manufacturer and distributor of commercial and residential building projects, as a Workers’ Compensation investigative claims adjuster for a major insurance carrier and currently as a Risk Control Consultant for Aon Risk Solutions out of Green Bay, WI. Erick is a 1993 graduate for Furman University, Greenville, SC.


Global Aging … Impact on Our Work Environment & Industry

The aging of our global workforce is likely to have a dramatic impact on our employee’s health, safety and fitness. As a company and industry we can continue to ignore our present and future state or develop comprehensive strategies and approaches to address safety and risk control through our work rules, policies, training and workplace design. This presentation wil discuss the more common conditions of aging and how these conditions can affect the safety and wellbeing of our employees and our industry.

Aon Global Risk consulting is a company that provides guidance for addressing aging workplace issues, as well as strategies for claim handling and risk control. It has been a leader in promoting Ageonomics™, by helping clients identify cost drivers that stem from injuries and injury exposures to aging workers.