Javier Rivera

Post-Doctoral Research Associate, Team Performance Laboratory, Institute for Simulation & Training, University of Central Florida

Javier Rivera, Ph.D., is a post-doctoral researcher at the Institute for Simulation & Training (IST) at the University of Central Florida (UCF). Dr. Rivera received his Ph.D. in Modeling and Simulation from UCF in 2016, and he also holds Master’s degrees in Modeling and Simulation from UCF in 2010. Dr. Rivera is a member of the Team Performance Laboratory at UCF where research is focused on using cognitive and human factors theories to improve team performance in different domains such as aviation (e.g. pilot training) and human-robot interaction. Dr. Rivera has authored/co-authored over ten proceeding papers, research articles, and presentations.


Crew Resource Management (CRM) in Other Domains: What Lessons Can Aviation Learn?

Crew resource management (CRM) has evolved since the late 1970s from a standalone managerial course approach to an integral component in the aviation training curriculum in which CRM skills are practiced and reinforced in every phase of training. This integration into the training curriculum has been achieved in part with the guidance of Advisory Circular (AC), AC 120-51E, Crew Resource Management Training and AC 120-54A, Advanced Qualification Program released by the FAA in 2004 and 2006 respectively. The AC has given air carriers a foundation that can be utilized to revise their training programs and develop a more comprehensive curriculum with the goal of improving flightcrew coordination, performance, and safety.

During the time that CRM has evolved in aviation, other industries such as healthcare and the military have also adopted CRM as part of their training. This presentation will summarize our previous findings in which we examined CRM training and assessment methods in order to identify similarities and differences between aviation and other industries (see Jimenez, Kasper, Rivera, Talone & Jentsch, 2015). By comparing and contrasting between fields, we identified CRM training techniques and methods administered in other domains that could be applied to benefit the growth of CRM in the aviation industry. In addition, we will discuss our recent findings (2015-2017) from the application of CRM in the aviation industry and how other domains can contribute in the advancement of CRM training and evaluation in aviation.

In summary, the goal of this presentation is to present various CRM training and assessment techniques that based on our research could be applied to aviation from other fields, as well as highlight current CRM best practices employed in the aviation industry.