Mark Lopez & Rhonda Cooper

James “Mark” Lopez, Director – Technical Operations, Airlines for America (A4A)

Mark Lopez is Director – Technical Operations for Airlines for America (A4A). Mark is responsible for all technical operations related activities in the Engineering and Maintenance Division at A4A with special emphasis on Operations Specifications (OpSpecs), Minimum Equipment List (MEL), Maintenance Training Network (MTN) and Nondestructive Testing Network (NDT). Mark has 35 years of industry experience in maintenance and engineering.

Before joining A4A, Mark spent over 25 years at Delta Air Lines, where he held several technical and management positions. He was also an Aviation Safety Inspector (ASI) at the Federal Aviation Administration (FAA) where he was responsible for aviation safety and compliance while assigned to both a Certificate Management Office (CMO) and a Headquarters Division. Mark has a Bachelor of Science degree in Professional Aeronautics from Embry-Riddle Aeronautical University in Florida. 


Rhonda Cooper, Chairperson, Airlines for America’s Maintenance Training Network

Rhonda Cooper is a certificated Aviation Maintenance Technician (AMT) and Instructional System Designer (ISD). She holds a Master of Education from the University of Phoenix. Rhonda is the newly appointed chairperson for Airlines for America’s (A4A) Maintenance Training Network (MTN). As a member since 2008, she was a major contributor to the recently revised ATA Spec 104: Guidelines for Aircraft Maintenance Training. Rhonda was recognized as the FAA’s AMT of the Year (Eastern Region) in 2010 for her work as an FAA Safety Team volunteer presenting interactive training sessions on Aviation Maintenance Human Factors. She continues to champion the use of ISD and Competency-Based Training in aviation maintenance. Rhonda Cooper lives in Seattle, Washington.

Maintenance Personnel Forecasts and Training Solutions

There has been talk for years that a shortage of certificated/licensed aviation maintenance professionals worldwide is on the horizon. Many organizations believe it’s time to act. This presentation will introduce practical and actionable ideas for attendees to consider upon returning from this conference. Starting with sharing the career with young students (K-12), and continue to support/encourage the AMT student, quick and effective training a new hire to competency, and to preparing maintenance managers and instructors.