2019 Maintenance Conference Proceedings

Maintenance Conference Proceedings

To download a presentation: Click on the name of the speaker whose presentation you wish to view. This will open a new window and then click the ‘Download Presentation’ button. All presentations will be either a PDF or PPTX file. All PowerPoint files have been password protected, so click on the ‘Read Only’ option when opening.


Moderator: Dr. Bill Johnson, FAA

Day 1 – Tuesday April 30th 2019

Session 1 – Opening Remarks & Keynote Addresses (all conference tracks)
1) Daniel K. Elwell, Acting Administrator, Federal Aviation Administration (FAA)
2) Bobby Loeb, Senior Director, Southwest Airlines University
A Learning Culture’s Secret Ingredient

Session 2 – The Opening Act: Industry Thought Leadership (WATS Pilot/Regional Pilot/Maintenance)
1) Captain Jean-Michel Bigarré, Head of Flight Training Worldwide, Airbus
The Invisible Impact…
2) Captain David Owens, Global Head of Standards, CAE
Developing Better Pilots, Faster
3) Daniel Serfaty, CEO & Founder, Aptima, Inc. / Chairman, Aptima Ventures, LLC
The Future of Work: Human Performance in the Age of AI

Session 3 – A Global Perspective of Engineering Training
Discussion Moderator: Dr. Bill Johnson, Chief Scientific and Technical Advisor for Human Factors in Aircraft Maintenance Systems, FAA
1) Gareth McGraw, Principal Human Factors Specialist, Qantas Airways
Maintenance HF in the Australasian Region
2) Marc Arendt, Manager Technical Training and Examinations, Cargolux
A View of Engineering Training from Europe
3) Dr. Paula Sind-Prunier, Director, NTSB Training Center
NTSB Training for US and the World

Session 4 – Demonstrations of Groupwork Instructional Methods
1) Gareth McGraw, Principal Human Factors Specialist, Qantas Airways
PEAR Cards – A Practical Training Demonstration
2) Gordon Dupont, CEO, System Safety Services
Demonstration of Group Problem Solving
3) Søren Seindal Agner, Owner, Aeroteam
Introducing Gamification into the Maintenance Training Environment


Day 2 – Wednesday May 1st 2019

Session 5 – A Government Perspective of Employee Training
1) Keith DeBerry, Director, FAA Academy
The FAA Academy for Training Federal Employees and Others
2) Dr. Michael Lim, Director, Singapore Aviation Academy
Professional Training Programs in Singapore

Session 6A – Maintenance Training & Personnel Perspectives
1) Keith McGann, Director, Regional Airline Maintenance Sales & Professional Development, FlightSafety International
Maintenance Training – Past/Present and Future
2) Christian Delmas, Head of Maintenance Training, Airbus
Aircraft Mechanics – The Challenges for Operators, MROs and Training Centres
3) Matthew Krepps, A&P Instructor, Pennsylvania College of Technology
Instilling Positive Training Cultures and Learning Environments

Session 6B – Industry-School Cooperation Initiatives to Solve Labor Shortage
Session Chair: Ryan Goertzen, Vice President, Maintenance Workforce Development, AAR Corp & Aviation Technician Education Council (ATEC) Immediate Past President
Addressing Technical Workforce’s Challenges Through AAR’s EAGLE Career Pathway Program

1) Crystal Maguire, Executive Director, Aviation Technical Education Council
The 2018 Pipeline Report and a New Career Promotion Campaign
2) Dr. Joel English, Vice President of Operations, Aviation Institute of Maintenance
Increasing Graduate Certification Rates to Fill the National Skilled Labor Shortage
3) Kim Pritchard, Sr. Manager – Airframe Overhaul & Repair, United Airlines
Approach to Pipeline Challenges – Understanding and Eliminating “Industry Fatigue”


Day 3 – Thursday May 2nd 2019

Session 7 – Simulation Technology Update (all conference tracks)
1) Neil Wittering, Director of Business Development, Barco Simulation
Trends and Outlook for Sight and Sound in Simulation
2) Dr. Jeremy Goodman, Product Lead (SATCE), Quadrant Group & Dennis Hartley, Principal Systems Engineer, Collins Simulation & Training Solutions
Realizing an Active Airport Environment – SATCE and Visual Systems
3) Kevin Vizzarri, Vice President, AVT Simulation
Pilot Training with Augmented Reality

Session 8 – Advanced Training Environments and New Media (all conference tracks)
1) Nick Wilson, Assistant Professor, Aviation, University of North Dakota
Distance Learning Technologies with the Next Generation of Aviation Professionals: Lessons Learned
2) Amanda Bond, Research Scientist, Soar Technology
Using Game-Environment-Based Training to Train Spatial Disorientation
3) Professor Lori Brown, Western Michigan University, College of Aviation
Beam Me Up – Holographic Telepresence and Collaborative Platforms: The Future Reality


Save the date for WATS 2020
28-30 April 2020 – Rosen Shingle Creek Resort, Orlando, USA